2. Communication and Personal Skills Training

The objective of this module is to learn about human communication and how to improve our communication skills.

About this course

This module provides basic information about how humans communicate and how we experience the world we live in. It explains what mental maps are and why it is important to understand that everyone has a unique mental map and why we should learn to understand the mental maps of others. The module gives guidance on how to create a good communication atmosphere and explains what limiting principles are. Finally, we learn how to improve communication through reframing.

Lessons in this module:

1. Why communication matters  
2. Basics  
3. Creating a good communication atmosphere  
4. Rules of Feedback  
5. Beliefs and values  
6. Reframing